Need to cancel your Spirit Airlines flight? Here’s everything you need to know about getting a refund and avoiding unnecessary cancellation fees.
24-Hour Free Cancellation Policy
Spirit Airlines offers a full refund if you cancel your booking within 24 hours of making your reservation, as long as the departure is at least 7 days away. This policy is ideal for travelers who book early but may need to make last-minute changes.
- No cancellation fee
- Full refund to original payment method
- Applies only if booking is made directly or through authorized platforms like Alternative Airlines
Tip: Book early and double-check your plans within 24 hours to stay eligible for this refund.
After 24 Hours? Here’s What Happens
If the 24-hour grace period has passed, you may still cancel your Spirit Airlines flight — but a cancellation fee might apply, and you may not get a refund, depending on the fare type and how close the flight is.
- Refunds are not guaranteed
- Fees vary based on timing and route
- Travel credit may be issued instead of a cash refund
Booked with Alternative Airlines?
If you booked your Spirit Airlines flight through Alternative Airlines, you’re still eligible for a full refund under the 24-hour rule — but here’s the key:
You must contact us between 9am and 8pm UK time (GMT). If your cancellation request arrives outside these hours, and the 24-hour window closes by the time we process it, we unfortunately cannot guarantee a refund.
Plan ahead: Reach out to us early to make sure your refund request gets processed in time.
Add Extra Peace of Mind with Cancellation Protection
Want extra security for unexpected situations? We offer Cancellation Protection — a smart add-on that covers you in case of emergencies like:
- Serious illness or injury
- Government-imposed travel restrictions
- Death of an immediate family member
- Home emergencies (like fire or flood)
For a small fee added to your ticket price, you can cancel your booking and receive a full refund under these conditions.
It’s a simple way to protect your travel investment — just select Cancellation Protection at checkout.
Final Advice: Act Fast, Stay Covered
If you think you might need to cancel your flight, don’t wait. Take action early, especially within that 24-hour window. And for extra coverage, consider adding Cancellation Protection to your booking.
Need help? We’re here from 9am–8pm GMT — ready to assist with your Spirit Airlines booking or cancellation.
1. Cancel Your Spirit Flight via Website or Mobile App
The easiest and most recommended way to cancel a Spirit Airlines flight is through their official website or mobile app. This method gives you full control over your booking and allows you to see any fees or credits in real-time.
Steps to Cancel Online:
Visit the official Spirit Airlines website or open the mobile app
Click on “My Trips”
Enter your last name and confirmation code (you’ll find this in your booking email)
Select your flight and choose the “Cancel Reservation” option
Review cancellation charges (if any) and confirm
Once cancelled, you’ll receive an email confirmation with details of any refund, travel credit, or additional steps (if required).
Tip: Always check your spam or promotions folder for cancellation confirmations if you don’t see it right away.
This method is available 24/7 and is ideal if you want a quick and smooth process without waiting on hold or going to the airport.
Quick Comparison: Best Way to Cancel Spirit Flight
| Method | Best For | Availability |
| Website/App | Fast, self-service, available 24/7 | |
| At the Airport | Last-minute changes, missed flights | |
| Phone Support | Personalized help, questions about fees |
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1. Cancel Your Spirit Flight via Website or Mobile App
The easiest and most recommended way to cancel a Spirit Airlines flight is through their official website or mobile app. This method gives you full control over your booking and allows you to see any fees or credits in real-time.
Steps to Cancel Online:
- Visit the official Spirit Airlines website or open the mobile app
- Click on “My Trips”
- Enter your last name and confirmation code (you’ll find this in your booking email)
- Select your flight and choose the “Cancel Reservation” option
- Review cancellation charges (if any) and confirm
Once cancelled, you’ll receive an email confirmation with details of any refund, travel credit, or additional steps (if required).
Tip: Always check your spam or promotions folder for cancellation confirmations if you don’t see it right away.
This method is available 24/7 and is ideal if you want a quick and smooth process without waiting on hold or going to the airport.
2. Cancel Your Spirit Flight at the Airport
If you’re near or already at the airport and need to make a last-minute cancellation, you can go directly to the Spirit Airlines ticket counter or service desk.
How to Cancel at the Airport:
- Visit the Spirit Airlines help desk at the airport terminal
- Provide your government-issued ID and booking confirmation
- Ask the customer service representative to cancel your flight
- Inquire about refunds, travel credits, or rebooking options
Important: Cancelling at the airport may not always guarantee a refund, especially if you’re outside the 24-hour grace period. Make sure to ask about cancellation charges and whether your ticket qualifies for a travel voucher.
This method is best for last-minute cancellations, missed flights, or if you prefer face-to-face assistance.
3. Cancel Your Spirit Flight by Calling Customer Support
If you’d rather speak with someone directly, you can cancel your Spirit Airlines flight by contacting their customer service helpline.
Spirit Airlines Customer Service Number:
- USA/International: 1-855-728-3555
- Available in multiple languages and time zones
What You’ll Need:
- Confirmation code or ticket number
- Your full name as it appears on the booking
- Payment details (in case of refund/credit)
The customer service agent will assist in processing your cancellation, explain applicable fees, and provide information about refunds or credits (if any).
If you’ve booked through a third-party website like Alternative Airlines, you should contact them directly for cancellation and refund processing, especially within the 24-hour cancellation period.
This method is ideal if you have a complicated itinerary, questions about cancellation fees, or if you’d like help understanding your options.
